Author: Lokesh Raj

Know Your Customer for Designing a Solution

To provide any solution to your customer, it is important to understand the customer very well. This article covers some of the best practices and techniques for understanding your customer better to come up with a solution for the pain points of your customer.

1. Understand Your Customer's Business

Try to understand the type of business, strategy, history of the customer, and company’s vision and, going one step ahead, understand their customers as well. It will help you to derive the solution that is better for their ecosystem.

Considering a lot of demand for the various skill sets of people for upgrading existing systems or for new projects, it is very challenging to prepare the best team for the project. 

A few successful processes could improve the situation; I have listed some of them below and hope they are helpful.