The cost of services is on everybody’s mind right now, with interest rates rising, economic growth slowing, and organizational budgets increasingly feeling the pinch. But I hear a special edge in people’s voices when it comes to their observability bill, and I don’t think it’s just about the cost of goods sold. I think it’s because people are beginning to correctly intuit that the value they get out of their tooling has become radically decoupled from the price they are paying.
In the happiest cases, the price you pay for your tools is “merely” rising at a rate several times faster than the value you get out of them. But that’s actually the best-case scenario. For an alarming number of people, the value they get actually decreases as their bill goes up.