What Fact Checkers Do and Why The Role is So Important

What Fact Checkers Do and Why The Role is So Important

Robert McGuire, currently publisher and editor of Nation1099.com, and owner of McGuire Editorial & Consulting, once worked as a reporter at weekly newspaper publisher, Community Newspapers, Inc. One thing that’s stuck with McGuire from his tenure at the paper, was the authority of the staff’s junior-level fact-checker.

“She could pull the brake on the train in ways nobody else could,” McGuire recalled. “Even the desk editors were afraid of her. They had worked on and approved stories that now someone less senior had the power to shove right back at them and say, ‘We can’t print this.’” Ouch.

Just the Facts, Ma’am

So what does a fact-checker, or researcher, do exactly? They check facts, sure. But what’s that really mean? Like, what facts? What are we talking here, Reese Witherspoon’s government name or how many times 50 Cent got shot? Gigi Hadid’s diet? Or the stats and statements candidates make during a presidential debate? The short answer: all the above. Fact-checkers verify it all, even the seemingly obvious.

Fact-checkers help a source of news or information maintain credibility and integrity. To that end, McGuire tells his team not to take anything for granted. “If the source says [his] name is Bob, ask how it’s spelled”—a lesson McGuire learned the hard way, as an obituary writer. “The first time it’s your fault that a misspelling of the deceased or of their bereaved shows up in print, you learn how important it is to check everything,” he added.

The Devil’s in the Details

In fact (pun intended), sometimes the lighter stuff is tougher to verify than hard news. “Because all of the material can seem less significant, the story lies in the small details,” says Sharmila Venkatasubban, BuzzFeed copy editor. “And in pieces that involve celebrities, the most minute details can be really important.” In pop-culture writing, misidentifying the type of shampoo a celebrity uses or the car she drives is big, as those particulars could be the result of contractual brand obligations.

Fact-checkers verify that all the facts and claims in a story are accurate and represented fairly, says Venkatasubban, who splits her time between copy editing and fact-checking. This involves reading through a reporter’s notes, audio and transcripts. Checking court records, video footage, research documents, any materials that the reporter used (or didn’t) in researching and reporting on a piece is imperative.

“Fact-checkers also look for holes in stories. They research sources to make sure they don’t have their own conflicts of interest and what they’re providing can be relied upon. And they read very closely on a sentence level to make sure the research and reporting [haven’t] been framed in a way that makes for good copy but doesn’t represent what exactly the reporter found. This involves what is often described as reporting in reverse,” adds Venkatasubban.

Learn what facts to check and where to check them by enrolling in our new Fact-Checking course.

Attribution is Everything

Publications rely on fact-checkers to help them maintain their credibility. Of course, writers and reporters bear responsibility too. If they write it, they better be able to attribute it. Submitting notes accumulated while writing a piece, a list of credible sources (sorry, Wikipedia doesn’t count) and source contact information may be required. But not every publication uses fact-checkers.

“Many magazines, particularly those that publish longer reporting, employ fact-checkers,” says Venkatasubban. “News desks that publish breaking news and shorter stories—that are responding quickly to the news cycle—often don’t.” This may explain why many newspapers don’t use fact-checkers, though some have a research department that may assist with investigative pieces with longer turnaround times.

“For many industry-specific sites, specifically those that are not entertainment-related, I think the reporters themselves are policing their own articles,” offers Jake Tully, editor-in-chief and de facto fact-checker for Truckdrivingjobs.com. “Certainly, the larger news sources have a department or team dedicated solely to fact-checking, but I suspect that many other writers are doubling up on their duties. I don’t predominantly consider myself a fact-checker, per se; it’s more of an inherited duty.”

Politically Correct

But mags aren’t the only game in town for fact-checkers. There’s plenty work for those committed to verifying the veracity of political claims at outfits such as Politifact, a Tampa Bay Times offshoot. The process at Politifact is a bit different, but the mission is the same: truth-telling.

A typical day for a fact-checker at Politifact begins with reviewing the news and checking out a list of factual claims, usually gathered by interns who comb transcripts of TV interviews, explains Bill Adair, Politifact’s founder and former editor. Reporters reach out to the person who made the statement, or that person’s press secretary, and request background to verify any claims made.

This evidence is usually government data or a report from a think tank, explains Adair, also a Knight professor of the practice of journalism and public policy at Duke University and director of the DeWitt Wallace Center for Media and Democracy. Next, the fact-checkers find their own sources—independent experts whenever possible—and start their check.

The process is similar at Verbatim, the fact-checking arm of nonprofit, nonpartisan collaborative political encyclopedia, Ballotpedia. First, freelance researcher Kent Klein gets assigned a claim made by an elected official or other public figure. He researches the claim and then assembles an outline in which he answers a series of questions posed by editors, including whether the claim can be proven or disproven and who’d be interested in the outcome.

Truth Seeking

Klein is quick to point out that fact-checkers—at least at Verbatim and other such projects—aren’t on a witch hunt. They’re not conspiring to take someone down. “Contrary to what some may believe, reputable fact-checkers do not have a partisan agenda, but are simply interested in finding the truth.”

As is any fact-checker worth his or her salt. Because the fact of the matter is (yep, another pun intended) good writing can’t exist without stone-cold facts.

For more in-depth lessons on fact checking, register today for our new self-guided course Check Yourself: Quick, Simple and Thorough Fact-Checking.

The post What Fact Checkers Do and Why The Role is So Important appeared first on Mediabistro.

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Author: Amirah BeyWhat Fact Checkers Do and Why The Role is So Important

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Hot Jobs in Advertising

Hot Jobs in Advertising

“Good advertising does not just circulate information. It penetrates the public mind with desires and belief.”

– Leo Burnett

Do you have the creative wit, writing skills and technical savviness to catapult a brand to the next level? If so, check out these new openings in the advertising field.

 

Hylink Group
Santa Monica, California

American Media
New York City, New York

Manhattan Institute for Policy Research
New York City, New York (US)

The post Hot Jobs in Advertising appeared first on Mediabistro.

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Author: Yana YoungHot Jobs in Advertising

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Here’s How We Can Have a Nicer Internet Through Technology and Community

Toxic behavior — trolling, threats, bullying, releasing the sensitive information of other users — seems to be a chronic problem on social networks. Many sites are working earnestly to make their sites less prone to abuse. But how many solutions are there to the problem?

Recently Tim Berners-Lee, inventor of the internet, noted that Twitter’s user environment is having some problems:

I wonder about Twitter and the way it’s made, and that people tend to retweet stuff that really gets them going, and that’s not really great […] So I think we have responsibility to think how to build systems that tend to produce constructive criticism and harmony as opposed to negativity and bullying.

However, creating these systems is easier said than done. Reddit has received criticism for trying to ban behavior but not speech, by shutting down problematic subreddits. Some argue that the issue with Reddit is the anonymity and the ease of mobbing content up or down through the voting system. It’s probably that these problems stem from the structures of social sites, and from the user base they attract.

Gaby Hinsliff, columnist for The Guardian, points towards a startup called Civil Comments that may solve many problems by altering the very structure of comment systems and instilling a sense of community in users. When users go to comment on an article, they must first rank random comments from other users for civility and then reexamine their own comment. Hinsliff points to the success of Uber’s passenger-driver rating system:

Asking humans to judge each other can be a surprisingly powerful thing. Take the Uber taxi app’s rating system […] a way of creating a reciprocal relationship between two strangers, where each has a reputation to lose. The company doesn’t spell out the consequences for passengers who get bad reviews because, frankly, it doesn’t need to; passengers go to surprising lengths to keep a good rating without really understanding why it matters.

Even if users don’t have a sense of community towards the other members of a site, it’s possible they would be presented with this system, which could lead to more constructive dialog. Technology itself can be a helpful indicator of trolling behavior but an integrated solution could bring us closer to a more respectable comments section.

There are still significant challenges to a generally kinder and more constructive Internet. Regular users can often whip themselves into a frenzy and get lost in mob mentality. It’s also possible that the trolling die-hards will never tire, and will continually add to their ranks.

There may be a nicer internet somewhere in the future, but until we begin trying new moderation methods, we’ll be stuck with the what we have — for better or for worse.

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Here’s Why People Don’t Want Customer Service via Social — But Through Your Mobile App (Study)

Even though more companies are placing a premium on offering customer service via social, a new study by NICE and BCG shows that consumers are frustrated with the long wait time when they go through social media to have an issue addressed.

In 2013, 36 percent of people surveyed said they had used social media for customer service. This year, that number fell to 29 percent.

The main reason why people avoid social for customer service? Your brand is too slow to respond.

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Miki Migdal, president of NICE Americas, discussed the changing attitudes of consumers in a press release:

This year’s survey serves as further proof that customer service is becoming more complex and more critical for a company’s success. When an organization can create a perfect experience, there are many dividends, and as the report’s findings make clear, ample room for improvement creates many opportunities for businesses to set themselves apart.

Increasingly, people look to mobile apps for customer service. BCG and NICE found that the percentage of those surveyed who used a mobile app for customer service is on the rise.

Screen Shot 2016-03-01 at 9.13.25 PMBCG and NICE also looked at the preferred channel of communication by vertical.

Social media did not perform well in the three areas studied: financial services, telecom and insurance. While text was the least-preferred method for all three verticals, social media never received more than 5 percent of the vote. Most consumers surveyed would strongly prefer customer service via the website, with a physical interaction and talking to a live rep also popular choices.

Screen Shot 2016-03-01 at 9.17.38 PMReaders: How often do you turn to social media for customer service?

Read the full study here.

 

 

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LinkedIn’s First TV Ad to Debut During Oscars

The 88th Annual Academy Awards Sunday night will welcome an interesting first-time television advertiser: LinkedIn.

The ad (embedded below), voiced over by LinkedIn CEO Jeff Weiner, states that 3 million LinkedIn members were qualified to be NASA astronauts, and LinkedIn said in an email to SocialTimes that it arrived at that figure by analyzing its membership last year, when NASA sought its help in filling that very position.

“You’re Closer Than You Think”—a partnership between LinkedIn’s in-house creative studio and BBDO San Francisco, its newest agency partner, with ad placement handled by Spark Media—will debut during the Oscars Sunday night, with a print ad to follow in The New York Times Monday.

LinkedIn said placements in the weeks following the Oscars may include Jimmy Kimmel’s post-Oscar special, Shark Tank, Fresh Off the Boat and The Family.

The company added in an email to SocialTimes:

Everything that LinkedIn does is rooted in its vision to create economic opportunity for the global workforce. This means helping members find jobs, learn from influential people in their industry, build their professional brand and connect to people who can make a difference in their path. This also influences the way LinkedIn builds products, curates content and who and what it promotes, etc. This ad is an extension of the greater sentiment.

Readers: What do you think of LinkedIn’s first TV spot, “You’re Closer Than You Think?”

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WhatsApp Launches Android Beta-Testing Program via Google Play

WhatsApp is inviting Android users to beta-test an unreleased version of its application, directly via the Google Play store.

Android Police was the first to spot the WhatsApp beta-testing program, noting that WhatsApp has been providing updates of its app via its own site, but users had to agree to allow their devices to permit installations “from untrusted sources,” because those updates weren’t coming via Google Play.

Rita El Khoury of Android Police added:

It does make more sense to have an official Play Store beta program. Updates get delivered automatically, they’re incremental so you don’t have to download the entire APK (Android application package) each time (that matters when you’re on a limited connection and WhatsApp releases a new bug fix every couple of hours), and you don’t have to change the untrusted sources setting if that’s something you’re paranoid about.

She pointed out that interested users are not required to join Google+ communities or Google Groups, and that those who choose to join the program will begin automatically receiving updated, unreleased versions of WhatsApp on their devices.

The Google Play page for the WhatsApp testing program reads:

WhatsApp Inc. has invited you to a testing program for an unreleased version of the WhatsApp Messenger app.

As a tester, you’ll receive an update that includes a testing version of the WhatsApp Messenger app. Please note that testing versions may be unstable or have a few bugs.

Send your feedback to WhatsApp Inc. using the contact information: android@support.whatsapp.com.

WhatsApp Android users: Are you interested in beta-testing the app?

WhatsAppMessengerBecomeATester

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Infographic: Flowers, Weddings Led Valentine’s Day Chatter on Social

Social media intelligence platform Synthesio and social media image recognition platform Ditto Labs have analyzed the ways users discussed Valentine’s Day on social media by tracking posts mentioning Valentine’s Day and ‘related terms’ shared on Feb. 14, 2016.

The companies analyzed text and image posts and gave each term a percentage based on its overall share of ‘voice’ in its category. For instance, the data found the top trending Valentine’s Day gifts were flowers at 49.1 percent, candy at 22.4 percent and jewelry at 12.4 percent.

The data showed Tinder was the top dating app on Valentine’s Day, with a 55.5 percent share of the ‘voice’ in the dating app category. Tinder was followed by Match at 33.2 percent and eHarmony at four percent.

In addition, the companies found the cosmopolitan was the top Valentine’s Day cocktail, at 51.2 percent, while the top Valentine’s Day activities were weddings, at 65.2 percent, and engagements, at 14.8 percent. Overall, New York City was found to be the most romantic city on social media on Valentine’s Day, followed by Los Angeles and Washington D.C.

Looking specifically at Instagram posts, the data showed Pandora was the top fashion brand, and Starbucks was the top beverage brand on the photo-sharing app on Valentine’s Day. In addition, Ben & Jerry’s and Ferrero Rocher topped the food and candy categories on Instagram, respectively, on February 14.

Check out Synthesio and Ditto Labs’ complete data in the infographic below.

Synthesio Valentine's Day

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Snapchat Wants Its MTV, Inks Content and Ad Deal With Viacom

Snapchat is making a steady march toward maturation. While the mobile platform decided not to continue creating original content in-house, Snapchat has added several new publishing partners to Discover, with Viacom as the most recent.

Viacom announced recently the agreement for content production and advertising sales, as well as two new channels on Snapchat Discover: Comedy Central channel for international markets, and an MTV channel for U.S. audiences.

Viacom will also sell Snapchat’s ad inventory, which means television advertisers might see advertising on Snapchat more favorably.

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The partnership also grants Snapchat expanded access to live events, such as the MTV VMAs and the BET Experience. Primarily though, the deal aims to distribute more content from Viacom’s channels to Snapchat audiences. Both MTV and Comedy Central are slated to create original series in addition to providing more curated comedy content and lifestyle videos to Discover.

Wade Davis, Viacom CFO, said in a press release:

Snapchat captures young audiences on an intimate and immersive mobile video platform while Viacom is the leader in premium long- and short-form storytelling for these same audiences. Add in Viacom’s custom marketing solutions and commitment to evolve our global mobile strategy and you’ve got a partnership that is great for both companies, for advertisers, and is a real evolution of the marketplace.

This partnership could provide a great deal of content for all age groups on Snapchat. The MTV generation (Gen Xers) were most engaged with the 2015 VMAs, but millennials could gain more exposure to events like these through the Viacom/Snapchat partnership.

If the pilot program is success, Viacom may expand its content offerings on Snapchat to include other channels like Nickelodeon and VH1, ultimately connecting younger audiences with content where they like it: on their mobile devices.

Readers: What do you think this deal will mean for Snapchat?

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Report: Social Networking Apps Led Usage During the Super Bowl

New data has revealed users did more than watch TV during Super Bowl 50, as the ‘second screen’ trend saw users interact with a variety of apps on their mobile device during the game.

Specifically, Localytics, an analytics and marketing platform for mobile and Web apps, found social networking, music and entertainment apps were the most popular app categories during Super Bowl 50.

Social networking apps had an average of 3.21 app launches during the three and a half hours of the game, as users engaged with social apps to share their opinions about the game, or read comments from other users. Music and entertainment apps followed with an average of 2.4 and 2.22 app launches during the game, respectively.

Localytics Super Bowl 2016

Localytics found app usage peaked at 7 p.m., at the actual start of the game, when the average session length in apps was 8.7 minutes. Localytics attributed this to users checking their phones until the game actually began, and to users commenting on Lady Gaga‘s national anthem performance.

Elsewhere, mobile advertising platform Leadbolt found there was a 27.5 percent average increase in app engagement by U.S. mobile users in casual games and VPN (virtual private network) apps during the big game, when compared to usage on an average weekend.

In a statement, Dale Carr, founder and CEO of Leadbolt, commented:

Mobile apps help fans connect on social media, re-watch the televised ads, look-up game stats and info about the teams and players, as well as drive interest in the products that are advertised. Of course they’re going to use apps and engage in brand-related content while watching television. If not during the game, then shortly afterward.

Readers: Did you use your mobile device while watching this year’s Super Bowl?

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How Prevalent is Anti-Semitism on Social Media? (Report)

The Online Hate Prevention Institute tracked more than 2,000 anti-Semitic social network posts over 10 months and found that only 20 percent of them were removed.

The OHPI prepared a new report for the Global Forum to Combat Antisemitism, and its findings included:

  • What the OHPI called “traditional anti-Semitism”— conspiracy theories, racial slurs and accusations such as the blood libel — made up nearly one-half of the sample.
  • Content promoting violence against Jews was most likely to be found on Twitter (63 percent), followed by YouTube (23 percent) and Facebook (14 percent).
  • YouTube was the destination for the most content promoting Holocaust denial (44 percent), followed by Twitter (38 percent) and Facebook (18 percent).
  • The OHPI said the best response rates to this type of content came from Facebook, where content promoting violence against Jews has a 75 percent chance of being removed. Conversely, YouTube videos containing new anti-Semitism—related to the state of Israel—saw a removal rate of just 4 percent.

Readers: Have you come across anti-Semitic content on social networks?

AntiSemitismByCategory AntiSemitismRemovalsByPlatform AntiSemitismTakedownRates

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Why Duplicating Tweets is a Good Strategy

How many of your Twitter followers read every tweet you send? The number is probably smaller than you think. Reading all of a brand’s tweets requires users to either A) Log in and read tweets extremely frequently… or perpetually, or B) Constantly visit the Twitter profiles of the brands they want to hear from. And as much as it would be great if your tweets were so engaging that they pulled all of your followers over to your profile, the hard truth is, they aren’t. And they don’t.

No matter how witty, interesting, or how much value your tweets contain, most of your audience will likely “luck” onto them – they will only see them if they happen to be online right around the time you tweet.

So if you’ve got a compelling message, how do you ensure more of your audience sees it? You duplicate your tweets.

Now, when we say “duplicate tweets,” that doesn’t mean copy and pasting tweets word-for-word and spamming your followers’ timelines. Instead, we’re using the term loosely, to mean tweeting the same meaning using different words, phrases, calls-to-action and multimedia.

So when is duplicating tweets a good idea? Here are some situations where it works:

  1. When you’ve created a killer piece of content. After all, why tweet it once and then let your audience forget about it (or, for many of them, not see it at all)?
  2. When you’re running a time-sensitive promotion, deal, contests or event. Tweeting before, during and after will help keep it top-of-mind.
  3. When you want to get your stuff on someone’s radar. Tweeting to them once might be easily ignored – but ten times? That should get some attention.

But, as we discussed, duplicate tweeting isn’t just a matter of highlighting some text and hitting copy + paste. To be successful, it takes finesse.

You have to keep your entire audience in mind when duplicating tweets. Some of them will have seen the first tweet, and might be turned off if they see an exact copy an hour later. In fact, they might even think it’s spam, and click the dreaded “unfollow” button.

So, you’ve got to flex your creative muscles and write brand new tweets – but tweets that contain the same information as the original.

Let’s say you’re promoting an upcoming event, and you’re offering an early-bird special of 20% off ticket prices. Here are three tweets that get the same information across, but that won’t alienate any audience members who see more than one:

“Get your tickets to TheGreatEvent before the end of the month, and save 20% with our Early Bird special!”

“Tickets to TheGreatEvent are selling fast – and if you get in on the action before the cutoff date, you will save yourself a cool $100.”

“Only a few more days left until ticket prices for TheGreatEvent go up! Get yours today to save $$.”

Sending these tweets hours, days or even weeks apart will result in more eyeballs on the content, and more potential event signups. And since each tweet is unique, they act more as reminders – rather than spam – to anyone who sees more than one in their timelines.

Do you use duplicate tweeting as part of your Twitter marketing strategy? Let us know in the comments below.

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Google: Cardboard Apps Surpass 25 Million Installs on Google Play

Google has announced it has shipped more than five million Google Cardboard viewers to consumers. Introduced in 2014, the headset allows users to insert their smartphone into the viewer to experience virtual reality content through supported apps and videos.

Google has released additional stats from Cardboard’s first 19 months, including the fact that Cardboard apps have been downloaded from Google Play more than 25 million times, with 10 million of those downloads taking place from October 2015 to December 2015.

Google Cardboard Installs

According to Google, there are more than 1,000 Cardboard-supported apps on Google Play, with the No. 1 Cardboard app (based on installs, user ratings and reviews) being Chair In A Room from Ryan Bousfield. This is followed by Vrse, Lamper VR: Firefly Rescue, Caaaaardboard and Proton Pulse in the top five.

In December 2015, Google released its Cardboard Camera app, and since then, users have taken more than 750,000 VR photos. In addition, users have watched more than 350,000 hours of YouTube videos in virtual reality.

Finally, students have reportedly gone on more than 500,000 Expeditions using Google Cardboard. These Expeditions take place in the classroom, and allow students to tour real-world locations through virtual reality.

Readers: What do you think of Google Cardboard?

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5 Awesome Direct Messages (And Why You Should Use Them More Often)

Let’s be honest: Direct Messages (DMs) on Twitter are not usually part of a brand’s marketing strategy. At least, not in a successful way. As we explored last week, there are lots of brands using them to annoy their customers by spamming them with sales pitches and desperate pleas for attention. However, there are less annoying, even valuable and pleasant, ways that brands can use DMs as part of their marketing toolbox. Here are five ways you can leverage DMs to your marketing advantage:

Awesome DM #1: Personalized support

Is your customer having trouble with your product? Rather than engage in multiple back-and-forths publicly (which can sometimes be embarrassing for both you and the customer you are trying to help), why not help them privately? DMs are the perfect place for customer support that doesn’t need to be aired to the whole Twitter-verse.

Example: “Hi [name], how about we take this to direct message? We can help you more quickly this way. Can you please explain the problem again?”

Awesome DM #2: Large-group event planning

Whether you want to meet up with your friends for coffee or with those conference attendees you were chatting with earlier in the day, DMs are a great place to organize. Because you can add multiple people to a single DM, you can wrangle a group of up to 50. And since Twitter’s 140-character limit (in public tweets) would prevent you from adding more than 5 or 6 usernames in a single tweet, this is a much neater way to chat to a large group.

Example: “Hey all, I don’t know if you remember, but we connected yesterday morning after Greg’s keynote address. Is anyone interested in meeting up for lunch to continue our discussion?”

Awesome DM #3: Get quotes, feedback, interviews

Journalists, bloggers, and brand managers can use DMs to ask for testimonials and quotes. Sometimes this can be done publicly, especially when you know the recipient will say something positive about your brand or topic (after all, that helps to build social proof!). But if you don’t already have a relationship with the person you want to reach, or if you’re unsure whether they will participate, DMs are a nice, discreet way of reaching out.

Example: “Hello [name], nice to virtually meet you. I noticed that you downloaded our ebook, and you shared it with your network on Twitter earlier this week. We’re looking for any and all feedback about its contents. Do you have a few minutes to share what you thought of it?”

Awesome DM #4: Introduce like-minded accounts

You’ve often thought that Bob and Ryan would have a lot to talk about, considering that they are in the same field. They might even find a way to collaborate together, and with your business! So why not use a DM to introduce them to each other? DMs are a private way to connect two or more people or brands. And while introductions can be done on a variety of channels, DMs are great because they give each participant instant access to the tweets the others have recently sent – providing an at-a-glance glimpse into their interests and personality.

Example: Hi Bob and Ryan! Since you are both in the videography space, I thought I would introduce you to each other. I’ve worked with you both, and really think you’d have a lot to talk about – maybe even collaborate down the road. Ryan, I know Bob was looking for a lighting pro and I think you just might fit the bill! I’ll let you guys take it from here.”

Awesome DM #5: Checking in with your VIPs

Your best customers deserve a little special attention now and then, and DMs are a great way to personalize your engagement with them. If you have a list that contains your VIPs, why not check in on what they’re tweeting, and send them a DM to follow up if something catches your eye?

Example: “Good morning [name]! We noticed that you tweeted about a new feature you’d like to see from our product. We’d love to hear more! Care to share the details of your idea?”

Each of these DMs takes a different approach to networking and customer engagement, but they share the common thread of personalization. Unlike their spammy counterparts, they are genuine attempts at building relationships.

Do you have any other ideas for effective ways to use Twitter Direct Messages? Share with us in the comments below!

Photo credit: PeterJBellis via VisualHunt.com / CC BY

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Survey: Millennials Not Social Media Obsessed While Traveling

Social media and travel now go hand-in-hand with visual becoming platforms becoming particularly instrumental in helping would-be jetsetters discover travel-related content and even map out potential destinations. A report from Topdeck Travel examines millennial travel trends, with some insights into how social plays into the process.

Topdeck surveyed more than 31,000 people in 134 countries, including Australia, Canada, New Zealand, the U.S. and the U.K. Among those surveyed, 60 percent like to travel overseas about once per year and 86 percent were most interested in experiencing new cultures.

While 76 percent of survey participants said they chose destinations based on recommendations from friends, 36 said social media helped them select their next destination. Unsurprisingly, Facebook is the app most while traveling, followed by Instagram and Tripadvisor.

Screenshot 2016-01-20 at 16.17.58

Nearly 60 percent of respondents said they only update social media a few times per week, 23 percent only update once per week, and 10 percent said they didn’t update social media at all while traveling. This is an indication that millennials are more interested in being engaged with their travel experiences, than they are in constantly updating social media.

Screenshot 2016-01-20 at 16.18.22

Millennials are, however, interested in capturing memories from their travels that perhaps they share on social profiles later. Consistent with other data that millennials and digital natives do everything from their mobile devices, 39 percent of survey respondents use their mobile devices to take pictures. However, 60 percent of respondents use some kind of camera instead.

Screenshot 2016-01-20 at 16.18.50

Readers: How important is social media to your travel choices and activities?

Photo via VisualHunt

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2015: The Year of Video Marketing (Infographic)

2015 brought a large scale expansion to the already popular online video space: Everyone from content marketers, to internet users, and social networks have jumped on the video bandwagon. An infographic from business software solutions provider Orchestrate explores the impact of video this year, and the potential implications for next year.

The infographic dubs 2015 the year of video marketing, and with good reason. Orchestrate points out that 70 percent of B2B marketers said video can engage and convert online audiences, and 87 percent of online marketers are currently using video content. A wise move when 85 percent of U.S. internet audience watches online video.

This consumer demand for video is particularly helpful to a marketing campaign during the customer journey. According to the infographic, 46 percent of viewers take action after watching a video, 96 percent of them click links after watching video content, and 64 percent of them buy products from a site after watching related video content.

The future for online video looks bright. Predictions for 2016 estimate online video users at 1.5 billion globally, and by 2017 69 percent of all consumer internet traffic will be video related.

For more details on user recall after watching video, check out the infographic below.

Rise-of-Video-Marketing-Motion-&-Action

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Instagram Updates Boomerang App

Instagram quietly released an update to its stand-alone Boomerang application, which converts groups of photos into high-quality videos.

The app no longer automatically saves those videos to devices’ camera rolls, helping users conserve memory on their devices.

Sharing Boomerang videos to Instagram was also streamlined.

For iPhone and iPad users, Boomerang now works with those devices’ flashes, enabling users to shoot in the dark.

Finally, iPhone and iPad users can now control the length of their videos for up to 20 frames by tapping and holding the capture button, and then letting go at the right moment.

Readers: Have you ever used Boomerang?

BoomerangAndroid2

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Why All Your Tweets Should be Directed to Just One Person

How engaged is that audience of 10,000 that you’ve built up on Twitter? Take a look at your analytics, or just think back to the past three or four tweets you sent. How many people replied? Retweeted? Clicked?

There are plenty of reasons why your content isn’t getting the engagement you’d like on Twitter – but one that is often overlooked by marketers is its lack of focus.

It’s important that those 10,000 (or 100, or 1,000,000) followers you have are targeted. They should represent your target market, and the consumers you want to reach. But on Twitter you’ve got to go one step further than that, and direct all of your content to a single person within that audience.

It might sound ludicrous to write several tweets per day, all directed to one person, but it’s a strategic decision that will make each tweet more impactful.

The idea is to pick the best representative of your target market, and tweet to them. This individual should mirror the demographics, psychographics, lifestyle, shopping and browsing behavior and other features of your target audience.

Then, once this person is selected, hold them in your mind every time you compose a tweet.

Since they represent the exact center of your target audience, by creating content just for them, you will actually create stronger, more targeted content that will resonate with your entire audience.

Now, when you write tweets “for” a single person, you shouldn’t address them to that person by including their username. That would indeed send them the tweet, but that’s not the point of this exercise. Instead, imagine that you are writing the tweet in the hopes that they will see it in their timeline.

Here are some questions that you can ask yourself to help create more engaging content using this strategy:

  • What type of content are they most likely to engage with?
  • What tone of voice should you use? Will they respond better to a professional tone? Casual?
  • Are they browsing Twitter from their tablet? Mobile phone? Desktop? How can you optimize your content for their platform?
  • What other websites and brands do they engage with?
  • What time of day are they most likely to be tweeting?

Asking these questions about a large, amorphous “audience” can sometimes be difficult. The time of day, for instance, might be early mornings for one segment, or mid-after noon for another. But if you can focus in on a single person, these questions become much easier to answer.

Once you’ve positioned your content so that it is directed towards that one member of your audience, you need to measure the impact and compare it against your previous efforts. After all, you need to ensure that you’re targeting the right individual.

If you continue to revise and retarget your content based on the reactions from your audience, you may find that you’re no longer speaking to an actual Twitter user in your tweets, but more of a persona that represents your audience – and this is a good thing. Most great marketing teams have a persona that they use to guide their campaigns and messaging, and this method is just one way to begin to build yours.

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Parse Creates Open Source Hub

Developers: Have you ever wished for one place where you can find all of Parse’s open-source offerings?

The Facebook-owned cloud application platform heard you loud and clear, as product designer Jake Blakeley announced the launch of the Open Source Hub in a blog post:

Over the past year, we have been able to make tons of improvements to our developer experience with many contributions from our community—this is in part possible with the open-sourcing of our docs, our software-development kits and beyond. Today we’re excited to announce that all of our open-source efforts can be now be found in one place–the Open Source Hub.

In addition to all of Parse’s open-source projects, the hub includes community highlights to celebrate everything the community has contributed to make Parse even better. As we continue our commitment to open source, we’re excited to both help you create the most awesome apps you can, as well as learn new things from the contributions that developers like you make to the platform.

Developers: What are your initial thoughts on Parse’s Open Source Hub?

ParseOpenSourceHub

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